CJP Broadcast Service Solutions Ltd provides a specialised business consultancy service to Technology Equipment Manufacturers’ System Integration Companies and Technology Users to evaluate develop and implement cost effective support and maintenance propositions
Turn your product sales into value added solutions with expertise and support from CJP.
As convergence of IT’ Broadcast and Telecommunication becomes a reality’ technology operators and integrators are looking ever more toward manufacturers to offer far more than traditional hardware and
software products. There is an increased requirement for suppliers to provide competent and professional after sales technical services to help support their business needs. If you are looking to improve the services offered by your company to provide a true differentiator to your solution that not only meets the needs of your customers’ but improves customer satisfaction and generates repeat sustainable sales then click here to see how CJP can help you achieve this. moreHide
CJP can help you build on your core expertise and evolve your system integration business into long term technology partnerships
System Integration is a first stage of a system life yet many System Integrators are not maximising on the high levels of professional competence they can offer to their customers.
Developing aftermarket services that provide system support can yield major benefits for system technology users. Providing long term multi–vendor support programs can provide significant savings and operational improvements to customers who are looking more and more to outsource part or all of their requirements for system support. If you operate a value added reseller business or your company provide system integration services and you are looking at new ways to build your business and retain customers by offering after sales services click here to see how CJP can help you achieve this. moreHide
Don’t get caught with unplanned expensive operational costs’ CJP can help you evaluate service requirements to maximise the return on capital investment’ ensuring you select the right support services for your current and future business needs
As technology evolves and converges at an incredible rate it is often difficult enough to select the right product or system to meet the business current and future demands of the broadcast market. When adopting new technology often support service content and costs are overlooked’ misunderstood or undervalued during the tender evaluation phase’ yet these aspects contribute a major part of on–going operational expenditure. The impact of selecting the right technology but the wrong support service can be extremely costly and time consuming. Services and Support contribute to over 100% again of the system purchase price over the life of the system. If not correctly specified or implemented the costs can spiral and can often lead to the products or system underperforming or having a much reduced life to that which it is expected to accomplish. Click here to see how CJP can help you reduce risk and lifetime costs when selecting new technology vendors. moreHide
Our Service Portfolio
Supply, Configuration and Implementation of ITIL 3 compliant Supportdesk Software
Provide Customer specific user training for users and administrators
Develop efficiency and quality improvement programs for customer services processes